Request Account and Data Deletion

You can delete any meal, or your whole account, directly from the FoodJinn app. You can also ask us to do it by email, as described below.

1. How to Request Deletion

To request the deletion of your FoodJinn account or personal data, please send an email to: master@food-jinn.com

You must send your request from the same email address used for your FoodJinn login. This allows us to verify your identity and protect your data.

2. What You Can Request

• Delete my data only: All stored meal photos, nutritional analyses, and related information will be deleted, but your account login remains active.
• Delete my account and data: Your account and all associated data will be permanently deleted.

3. Data Affected

The following types of data will be deleted:

• Meal images and related nutritional or ecological analysis data
• User profile information (name, email, preferences)
• Any stored history or activity logs related to your account

4. Data Retention and Backups

Once your request is confirmed, your data will be deleted from active systems immediately. FoodJinn uses Supabase as its secure data hosting provider, with servers in Zurich, Switzerland. Supabase maintains encrypted daily database backups for operational recovery purposes. These backups are automatically and permanently deleted after 7 days.

Supabase storage (for your meal photos) deletes files immediately when removed by the user or upon account deletion. No historical file versions are kept unless explicitly enabled, which FoodJinn does not use.

System access logs may be retained for up to 30 days for security and auditing, but they are not linked to personal content and cannot be used to restore deleted data.

5. Confirmation

You will receive a confirmation email once your deletion request has been processed.

6. Contact

If you have questions about this process, please contact us using the details below.